- Staffed 24 hours each day.
- Bilingual telephone agents, specializing in
Spanish.
- Professional, courteous, accurate, and friendly
service.
- State-of-the-art digital switch.
- Integrated software to handle simple to complex
applications.
- Customized services.
Telemarketing
Software
- Single to multi-product capability.
- Multiple ship-to address fields.
- Response-based branching for easy operator
prompting and call flow.
- Instant availability of information of each
product.
- Customer/product database export capability.
- Multi-state tax table calculations.
- Automatic shipping charges.
- US and Canadian zip code verification.
- Up-selling and cross-selling.
Digital
Phone Switch
- State-of-the-art Amtelco Infinity digital
platform.
- Full Computer-Telephony Integration.
- Automatic call distribution, call queuing,
and music-on-hold.
- In-house factory-certified technicians.
- Available 24 hours for full support.
Quality
Control
- Accumail provides a correct USPS shipping
address, zip+4, and carrier route.
- Credit card numbers are checked on-line by
an algorithm program to verify that the credit
card number is a correct number.
- Training and monitoring to insure proper handling
of all calls.
Data
Transfer
- All calls are batched and processed each business
day.
- You receive information by email, modem, FTP,
magnetic media, or fax.
- We can customize an ASCII file to facilitate
an interface to your inventory or fulfillment
software, eliminating the need to re-key the
order information.
- We can also enter data directly into your web site.
To
receive more information about our services, please:
- Phone us at 1-888-STENOCALL (783-6622)
- FAX us at 806-744-8684
- Request More Information Now!
- Mail your request to 1515 Avenue J, Lubbock,
TX 79401
- Email us at
Call
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