Stenocall

Features of Our Service

  • 24 hour, 365 day Operation
  • Bilingual Operators
  • True Per-Second Billing
  • 100% On-Site Operators
  • Custom Telemarketing
  • Web Enabled Call Center
  • Credit Card Authorization
  • Interactive Voice Response
  • Entry to Your Web Site
  • Flexible Data Transfer to You
  • Internet Order Capture
  • Internet Live Text Chat
  • Internet Live Push-Page
  • Overflow Service
  • After Hours (Part Time) Service
  • Database Management
  • Custom Reporting
  • Internet Reporting
  • Client Data Security
  • M.O.M. Software Compatible
  • Continuous Quality Control
  • Complete Backup Power
  • Serving Our Customers Since 1954

Inbound Call Center

At Stenocall we are dedicated to the highest quality of customer inbound call center service and are committed to honesty and integrity as a way of doing business. We are employee owned and feel our people are our company's most valuable resource. We believe that our inbound call center products and services must enrich people's lives and solve their phone communication needs. We are committed to maintaining the most advanced inbound call center technology systems to support our telemarketing and answering services and products, and are dedicated to service toward each customer in reaching common goals. We also have integrated software to handle simple to complex management applications.

Idea Checklist

  • Order Taking / Order Processing
  • Cross-selling and Up-selling
  • Direct Response Marketing
  • Catalog Requests
  • Customer Service
  • Hurricane Backup
  • Product Assembly Help
  • Troubleshooting
  • Pledge Drives
  • Lead Generation
  • Lead Qualification
  • Dealer Locator
  • Debit Card Reloads
  • Phone Card Reloads
  • Bird Flu Backup
  • Warranty Service / Replacement
  • Applicant Screening
  • Hotel Reservations
  • Conference Registration
  • Business Continuity
  • Literature Fulfillment
  • Appointment Scheduling
  • Complaint Line
  • Consumer Information Line
  • Infomercial (DRTV) Response
Stenocall