Stenocall

Features of Our Service

  • 24 hour, 365 day Operation
  • Secure Credit Card Processing
  • Certified PCI DSS Compliant
  • Bilingual Operators
  • True Per-Second Billing
  • 100% On-Site Operators
  • Custom Telemarketing
  • Web Enabled Call Center
  • Interactive Voice Response
  • Entry to Your Web Site
  • Flexible Data Transfer to You
  • Internet Order Capture
  • Internet Live Text Chat
  • Internet Live Push-Page
  • Overflow Service
  • After Hours (Part Time) Service
  • Database Management
  • Custom Reporting
  • Internet Reporting
  • Client Data Security
  • M.O.M. Software Compatible
  • Continuous Quality Control
  • Complete Backup Power
  • Serving Our Customers Since 1954

Inbound Customer Service

Our call center is the perfect solution for your inbound customer service needs. Our bilingual call center can handle your inbound customer service, telemarketing, sales order entry, lead generation, job applicant screening, reservations, and more. A representative of our company will take those catalog orders, help your customers assemble the products, arrange for replacement parts, or whatever you need. Our inbound customer service will provide your customers efficient, courteous, and professional services, 24 hours a day, 365 days a year. It would be our privilege to add your company's name to the growing list of our many satisfied clients.

Idea Checklist

  • Order Taking / Order Processing
  • Cross-selling and Up-selling
  • Direct Response Marketing
  • Govt. Assistance Programs
  • Catalog Requests
  • Customer Service
  • Hurricane Backup
  • Product Assembly Help
  • Troubleshooting
  • Pledge Drives
  • Lead Generation
  • Lead Qualification
  • Dealer Locator
  • Debit Card Reloads
  • Phone Card Reloads
  • H1N1 Flu Backup
  • Warranty Service / Replacement
  • Applicant Screening
  • Hotel Reservations
  • Conference Registration
  • Business Continuity
  • Literature Fulfillment
  • Appointment Scheduling
  • Complaint Line
  • Consumer Information Line
  • Infomercial (DRTV) Response
Stenocall