Features of Our Service

24 hour, 365 day Operation
Bilingual Operators
True Per-Second Billing
100% On-Site Operators
Custom Telemarketing
Web Enabled Call Center
Credit Card Authorization
Interactive Voice Response
Entry to Your Web Site
Flexible Data Transfer to You
Internet Order Capture
Internet Live Text Chat
Internet Live Push-Page
Overflow Service
After Hours (Part Time) Service
Database Management
Custom Reporting
Internet Reporting
Client Data Security
M.O.M. Software Compatible
Continuous Quality Control
Complete Backup Power
Serving Our Customers Since 1954

Inbound Customer Service

Our call center is the perfect solution for your inbound customer service needs. Our bilingual call center can handle your inbound customer service, telemarketing, sales order entry, lead generation, job applicant screening, reservations, and more. A representative of our company will take those catalog orders, help your customers assemble the products, arrange for replacement parts, or whatever you need. Our inbound customer service will provide your customers efficient, courteous, and professional services, 24 hours a day, 365 days a year. It would be our privilege to add your company's name to the growing list of our many satisfied clients.

Idea Checklist

Order Taking / Order Processing
Cross-selling and Up-selling
Direct Response Marketing
Catalog Requests
Customer Service
Hurricane Backup
Product Assembly Help
Troubleshooting
Pledge Drives
Lead Generation
Lead Qualification
Dealer Locator
Debit Card Reloads
Phone Card Reloads
Bird Flu Backup
Warranty Service / Replacement
Applicant Screening
Hotel Reservations
Conference Registration
Business Continuity
Literature Fulfillment
Appointment Scheduling
Complaint Line
Consumer Information Line
Infomercial (DRTV) Response