Features of Our Service

24 hour, 365 day Operation
Secure Credit Card Processing
Certified PCI DSS Compliant
Bilingual Operators
True Per-Second Billing
100% On-Site Operators
Custom Telemarketing
Web Enabled Call Center
Interactive Voice Response
Entry to Your Web Site
Flexible Data Transfer to You
Internet Order Capture
Internet Live Text Chat
Internet Live Push-Page
Overflow Service
After Hours (Part Time) Service
Database Management
Custom Reporting
Internet Reporting
Client Data Security
M.O.M. Software Compatible
Continuous Quality Control
Complete Backup Power
Serving Our Customers Since 1954

Outsourcing Call Center

An outsourcing call center for your company's order entry and customer service operations is a critical decision for any company. We understand the need to partner with an inbound telecommunications and outsourcing call center company that will customize its operations and services to suit your business management needs. We create innovative, customized, precise solutions to support your business today, while keeping in sight the needs of tomorrow. At Stenocall we know we've done our service job when the customer, your customer, hangs up with a smile. Contact us by phone...and listen for the smile.

Idea Checklist

Order Taking / Order Processing
Cross-selling and Up-selling
Direct Response Marketing
Govt. Assistance Programs
Catalog Requests
Customer Service
Hurricane Backup
Product Assembly Help
Troubleshooting
Pledge Drives
Lead Generation
Lead Qualification
Dealer Locator
Debit Card Reloads
Phone Card Reloads
H1N1 Flu Backup
Warranty Service / Replacement
Applicant Screening
Hotel Reservations
Conference Registration
Business Continuity
Literature Fulfillment
Appointment Scheduling
Complaint Line
Consumer Information Line
Infomercial (DRTV) Response