Stenocall

Features of Our Service

  • Serving Our Customers Since 1954
  • Certified PCI DSS Compliant
  • Secure Credit Card Processing
  • 24 hour, 365 day Operation
  • Backup Emergency Power
  • Bilingual Operators
  • Per-second billing - no rounding up to full minutes
  • 100% On-Site Operators
  • High Security
  • Customized Conversation Flow
  • Web Enabled Call Center
  • Interactive Voice Response
  • Data Entered Into Your Web Site
  • Flexible Data Transfer to You
  • Live Text Chat
  • Live Push-Page
  • Custom Telemarketing
  • Overflow Service
  • After Hours (Part Time) Service
  • Database Management
  • Custom Reporting
  • Real-Time Call Reports
  • M.O.M. Software Compatible
  • Continuous Quality Control

Subtopic - Texas Call Center

Stenocall provides Texas call center services. Our state of Texas call center services include 24-hour bilingual live customer service operators for order entry, catalog entry, database management, trouble shooting help, lead generation and qualification, and other telecommunications services. Our Texas call center staff will provide your clients with efficient, courteous, and professional care, 24 hours a day, 365 days a year. We offer a number of benefits for you including: reducing your headaches, reducing your system costs, turning data into information, monitoring communication quality and giving you technology options.

Idea Checklist

  • Order Taking / Order Processing
  • Cross-selling and Up-selling
  • Direct Response Marketing
  • Govt. Assistance Programs
  • Catalog Requests
  • Customer Service
  • Disaster Backup
  • Product Help Line
  • Troubleshooting
  • Pledge Drives
  • Lead Generation
  • Lead Qualification
  • Dealer Locator
  • Phone Card Reloads
  • Warranty Service / Replacement
  • Applicant Screening
  • Hotel Reservations
  • Conference Registration
  • Business Continuity
  • Literature Fulfillment
  • Appointment Scheduling
  • Complaint Line
  • Consumer Information Line
  • Infomercial (DRTV) Response
Stenocall